Welcome to the new Primo Kapital website
Primo Kapital (formerly PrimoCollect) now has a new website: primokapital.com.ua. Here you will find everything that helps you settle your debt conveniently and transparently: up-to-date contacts, answers to frequently asked questions and documents, all in one place.
What has changed
- Name and website address. Since 7 August 2026, our company’s registered name has been LLC «PrimoKapital». The website is now at primokapital.com.ua, and the old address primocollect.com.ua automatically redirects here.
- Email. Questions and complaints: info@primokapital.com.ua. Partnership enquiries: sales@primokapital.com.ua.
- Easier contact. In the “Contact me” form, you choose how we get in touch with you: by phone, by email or via a messenger. We will contact you within a working day.
- Dedicated channels for combatants and other protected categories on the home page.
- Documents at hand. The documents and information we publish in line with National Bank of Ukraine requirements are easy to find in the menu and at the bottom of every page.
What stays the same
- The same company and the same team: only the name has changed. Our EDRPOU code (36992270) remains the same.
- We remain on the NBU Register of Collection Companies (No. 30) and follow the National Bank of Ukraine’s requirements on ethical conduct.
- All existing arrangements for settling your debt remain valid.
- As before, we work without pressure or judgement and help you find a solution that suits you.
How to contact us
- Hotline: 0 800 200 920 (free of charge, Mon–Fri 9:00–20:00)
- Kyiv: +38 (044) 393 10 92 (Mon–Fri 9:00–20:00)
- Chat on Viber and Telegram
- Email: info@primokapital.com.ua
- For partners: +38 (044) 495 59 79, sales@primokapital.com.ua
If someone calls or writes to you on behalf of Primo Kapital and you are not sure it is really us, check the number against the contacts on this website or call our hotline.